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Whether you have a shipping or product question or want to give us your feedback, we want to hear from you! Feel free to call, email, direct message on social media, or fill out the contact form below. We are here for you!
Our Commitment to You
At Perfect Jumper, we pride ourselves on our unwavering commitment to our customers. Integrity is at the core of everything we do. We believe in transparency, honesty and ethical business practices. Our top priority is our customer satisfaction. We don't just deliver products, we build relationships.
Email: customerservice@perfectjumper.com
Phone: 877-757-9474
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FAQs
If you have a basketball goal that does not lower, you will need a 6ft ladder to install the product on the rim. Make sure you have leverage under the rim to pull down onto the the unit being installed. Take notice of the cut iout on the unit that is meant for the back of the rim. Line up the unit and work back to front when snapping onto the rim.
The product is aimed to help train for all shooting types, such as: lay-ups, bank shots, free-throws, floaters and jump shots, from all areas of the court.
We prioritize customer service and will work diligently to get the orders out as soon as possible. Shipping typically takes 3-5 days.
The straps are for the Free Throw King and the Baseline Bomber, two in the front and two in the back. This will keep these two units firmly in place at all times. The other two units (Perimeter Pro 1 and 2) will not need the straps.
To maintain the integrity of the unit, we do not recommend leaving the unit on the rim and exposed to extreme weather/temperature.
Our product was designed to fit any regulation size basket, indoor or outdoor.
The Free Throw king was designed to fit very tightly onto the rim, so you can use pliers to gently make the space wider where you need it to be. This ensures a good fit so the unit does not need to be readjusted during use.
#1 tip
The great ones start early
Unlock your child's full potential by starting their training as early as age 6.